FunNow Manager Help Center

Booking Viewing and Management Operations (Search, Edit, and Redeem)

Instructions for viewing, editing, and verifying orders to help you quickly understand the order management process

• 📂 Booking Editing and Availability Assignment
• 📂 Booking Search and Viewing
• 📂 Booking Redeem and Status Management

Add Booking Feature and Operations

Usage instructions and feature overview for the Add Booking function. This feature is designed exclusively for merchants using the FunNow Manager SaaS system. For assistance, please contact the Customer Service Representative team.

• 📂 Add Booking Function Description

CRM-Related Information

This section introduces the CRM features, including how to view and edit customers’ basic information and booking history. These tools help you manage and track customer data more efficiently!

• 📂 Creating and Editing the Blacklist
• 📂 Viewing and Editing Customer Profile

Booking Time Slots and Pricing Settings

This section covers frequently asked questions about setting available booking times and adjusting package or service prices in FunNow Manager. Settings can be flexibly adjusted for a single day or a specific period, depending on operational needs!

• 📂 Promotional Pricing Settings and Description
• 📂 Regular Package Booking Time Slots and Pricing Settings
• 📂 Special Event and Holiday Package Booking Time Slots and Pricing Settings

YC Discount and Booking Time Slots Settings

The YC feature is available for Eatigo merchants only. For more information or further assistance, please contact our Customer Service Representative team. This section explains how to set YC-related discounts, pax, and booking time slots in FunNow Manager, allowing you to flexibly manage discounts and booking pax based on operational needs!

• 📂 Viewing and Editing YC Settings

Availability Settings and Operations

This section covers how to manage availability in FunNow Manager, including adding and pausing slots, helping you flexibly adjust the available count based on operational needs.

• 📂 Availability Status Management
• 📂 Availability Creation and Deletion

Menu Management

The menu feature is currently available only to Eatigo merchants. For more information or assistance, please contact our Customer Service Representative team. This section explains how to add, edit, and delete menu items, along with answers to frequently asked questions to help you resolve issues easily.

• 📂 Creating and Editing Menus

Booking Management in Third-Party Integration Systems

Instructions for viewing and verifying FUNNOW Group bookings via third-party integrated systems.

• 📂 Booking Management in the inline Backend
• 📂 Frequently Asked Questions on Third-Party Integration

Login, Password, and Notification Settings

This section covers frequently asked questions about logging into FunNow Manager, resetting your password, changing the interface language, and enabling notifications—helping you quickly find the information you need.

• 📂 Account & Login Settings
• 📂 System & Personalization Settings

Billing-Related Information

This section covers all questions related to billing with FUNNOW GROUP.

• 📂 Reconciliation Statement for Merchants in Taiwan
• 📂 Reconciliation Statement for Merchants in Singapore, Philippines, Malaysia, Hong Kong, and Thailand
• 📂 Frequently Asked Questions for FunNow / Niceday Merchants

New Feature Release

View the latest features and enhancements recently introduced to the platform to stay updated and improve your operational efficiency!

• 📂 FunNow Manager Web