Contact customer service

Contact customer service


Region
Contact Number
Service Time
   Taiwan｜Package / System Related
   +886-2-2719-1877
  Monday to Friday 10:00 - 18:00
   Taiwan｜Booking / Customer Related
   +886-965-385-825
   Monday to Sunday 10:00 - 20:00
   Hongkong
   +852-9688-2148
   Monday to Sunday 10:00 - 18:00
   Malaysia
   +60-16-4776234
   Monday to Sunday 10:00 - 19:00
   Japan｜Tokyo, Kansai, Sapporo
   +81-80-7528-6009
   Monday to Sunday 10:00 - 20:00
   Japan｜Okinawa
   +81-80-7528-6009
   Monday to Sunday 10:00 - 20:00


    • Related Articles

    • What to do if unable to provide service to the customer?

      Please explain the reason for the inability to provide service. Provide the booking number. Customer service team will assist in contacting the customer and informing the merchant. If the customer cannot accommodate a change in time and cancels the ...

    • Settings Page Function Explanation

      Function Name Function Description Icon Settings page View and configure FunNow Manager related functions here Branch Nam View branch names Account View login account Switch The Branches If your account manages multiple branches, you can switch ...

    • Settings Page Function Explanation

      Function Name Function Description Icon Settings page View and configure FunNow Manager related functions here Branch Nam View branch names Account View login account Switch The Branches If your account manages multiple branches, you can switch ...

    • What if the customer’s bill exceeds the voucher amount?

      Any amount that exceeds the voucher amount will have to be paid directly to the restaurant by the customer. No discount can be offered on the exceeding amount.

    • How to adjust package prices?

      FunNow Manager APP cannot adjust price settings and only provides viewing. If you need to adjust package prices, , please proceed to the FunNow Manager web for operation, or contact our customer service team or Account Manager.