How do I report a no show?

Only reservations with ‘Reserved’ and 'Confirmed' status can be marked as no-show. 

*Please note: No-show status can only be marked during the time period from Booking time + 15 minutes to Booking time + 24 hours.

Step 1: Click on the navigation list at the bottom of the page to switch to the Home page.

Step 2: Swipe left on the booking card in the booking list to mark it as ‘No Show’.

Step 3: Click 'More Status'.

Step 4: Select ‘No Show’ and click ‘Confirm.’

Step 5: If you’re sure you want to change the status to 'No Show', click on 'No Show' again.

Step 6: The status will then be successfully updated to No Show'.

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