If you wish to have specific staff members serve VIP guests, or assign different servers based on zones or floors to improve operational efficiency, the Table Service feature in inline is the perfect tool. This feature allows you to clearly assign responsible staff to each guest on the iPad, ensuring a well-organized workflow.
Please refer to the following setup and operation steps:
How to Enable the Feature
1. Open the inline iPad App.
2. Go to Settings > System Settings.
3. Toggle the Table Service to ON (Orange indicates ON, Gray indicates OFF).
Set a Specific User as a waiter
1. Go to Settings > Permissions.
2. Select Manage users.
3. Tap on the staff member you wish to assign as a Table waiter.
4. Toggle the Set as waiter to ON (Orange indicates ON, Gray indicates OFF), then tap Done.
Assigning a Waiter to a Booking on iPad
1. Enter the List view.
2. Tap the Table Number column of the specific booking, then select the Waiter you wish to assign. (Note: Only one server can be assigned per booking).
3. Once confirmed, tap anywhere on the blank screen to save.
Once assigned, the information will be displayed across the List, Timeline, and Floor Plan views in the App: